IDT Solutions provides software support services for both implementation carried out by our team, as well as existing implementations.

We offers three levels of Support Services: Silver, Gold, and Platinum. Except where noted, all terms and conditions of these support services terms shall apply to all levels of Support Services.

IDT Solutions uses JIRA Service Desk to provide Support to its customers where service requests may be made online using our JIRA Portal or via email.

Contact us to discuss IT support for your organisation’s needs